Problem Note 40394: An HTTP 500 error appears in place of existing SAS® BI Dashboard portlets when you apply a maintenance upgrade
After you apply a maintenance upgrade, you might receive an HTTP 500 error in place of a previously working SAS® BI Dashboard portlet. In addition, the log for the JBoss Web application server contains the following error message:
org.apache.jasper.JasperException: javax.servlet.ServletException:
javax.servlet.jsp.JspException: Error - Tag Insert : At least one of the
following attribute must be defined :
template|page|attribute|definition|name|beanName. Check tag syntax
To resolve this issue:
- Stop JBoss.
- Delete all of the files and folders in the JBOSS_installation_diretory\server\SASServer1\work.
- Start JBoss.
Operating System and Release Information
| SAS System | SAS Enterprise BI Server | Microsoft Windows XP Professional | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| Microsoft Windows Server 2008 for x64 | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| Microsoft Windows Server 2008 | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| Microsoft Windows Server 2003 for x64 | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| Microsoft Windows Server 2003 Standard Edition | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| Microsoft Windows Server 2003 Enterprise Edition | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| Microsoft Windows Server 2003 Datacenter Edition | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| Microsoft® Windows® for x64 | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| Microsoft Windows XP 64-bit Edition | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| z/OS | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| 64-bit Enabled Solaris | 4.3 | 9.3 | 9.2 TS2M3 | 9.3 TS1M0 |
| HP-UX IPF | 4.3 | 9.3 | 9.2 TS2M3 | 9.3 TS1M0 |
| Linux | 4.3 | 9.3 | 9.2 TS2M3 | 9.3 TS1M0 |
| Linux for x64 | 4.3 | 9.3 | 9.2 TS2M3 | 9.3 TS1M0 |
| Solaris for x64 | 4.3 | 9.3 | 9.2 TS2M3 | 9.3 TS1M0 |
| Windows 7 Enterprise 32 bit | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| Windows 7 Enterprise x64 | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| Windows 7 Home Premium 32 bit | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| Windows 7 Home Premium x64 | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| Windows 7 Professional 32 bit | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| Windows 7 Professional x64 | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| Windows 7 Ultimate 32 bit | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| Windows 7 Ultimate x64 | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| Windows Vista | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| Windows Vista for x64 | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| 64-bit Enabled AIX | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
| 64-bit Enabled HP-UX | 4.2 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2010-09-20 15:31:45 |
| Date Created: | 2010-07-21 10:01:21 |
